Shipping Policy
Shipping Policy
Thank you for shopping at Duckeys (duckeystech.com). The following terms and conditions constitute our Shipping Policy.
1. Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Estimated Shipping Times
We offer international shipping to most countries worldwide. Estimated transit times after dispatch are as follows:
- Standard International Shipping: 7 to 15 business days.
Please note that delivery times are estimates and cannot be guaranteed, as unexpected customs delays or local postal carrier bottlenecks may occur.
3. Order Tracking
Once your order has shipped, you will receive an email containing a tracking number and a link to track your package in real time. Please allow 24 to 48 hours for the tracking information to update in the carrier system.
4. Customs, Duties & Taxes
Duckeys is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, import duties) are the responsibility of the customer.
5. Incorrect Shipping Information
Please double-check your shipping address during checkout. Duckeys is not responsible for lost or delayed shipments resulting from incorrect or incomplete addresses provided by the buyer. If you notice an error in your address, please contact us immediately at duckeystech@gmail.com.
6. Delayed or Lost Packages
If your tracking information has not updated for more than 10 business days or exceeds the estimated delivery timeframe, please contact customer support at duckeystech@gmail.com so we can investigate the status of your shipment with the carrier.