Privacy Policy

Privacy Policy

This Privacy Policy describes how Duckeys ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from duckeystech.com (the "Site").

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases:

  • Device Information: Web browser version, IP address, time zone, cookie information, search terms, and how you interact with the Site.
  • Order Information: Name, billing address, shipping address, payment information, email address, and phone number (if provided during checkout for delivery updates).

2. How We Use Your Information

We use the information we collect to:

  • Fulfill orders, process payment information, and arrange for shipping.
  • Provide you with order confirmations, invoices, and tracking details.
  • Communicate with you and respond to inquiries (via duckeystech@gmail.com).
  • Screen our orders for potential risk or fraud.
  • Improve and optimize our Site experience and promotional efforts.

3. Sharing Your Personal Information

We share your personal information with third-party service providers who assist us in operating our business and serving you. For example:

  • We use Shopify to power our online store.
  • We use payment processors to securely process your transactions.
  • We use shipping partners and fulfillment services to deliver your products.

We may also share your information to comply with applicable laws and regulations or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to store your preferences, analyze store performance, and enhance your user experience. You can choose to disable cookies through your web browser settings, though doing so may affect certain features of our Site.

5. Data Retention

When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.

6. Your Rights

Depending on your jurisdiction, you have the right to access, update, correct, or request the deletion of the personal information we hold about you. To exercise these rights, please contact us at duckeystech@gmail.com.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or operational, legal, or regulatory reasons.